4 Area Geographic Routing
10 Area Geographic Routing 96 Area County Routing Terrestrial
TV Area Routing Generic Auto-Attendant IVR
Bulk Voice Recording
Recorded Announcement Store Locator IVR Service Network
Call Queuing service
Data Capture Service
Date and Time Divert Busy / RTNR Divert
Ratio Divert
Call Statistics |
(England, Ireland, Scotland, Wales)
(South East, South West, etc)
(Cheshire, Merseyside, Inner London, etc)
(By TV Region eg Carlton, Granada etc)
Various holding messages played to queued calls
Bulk voice recording service at network level
Can play up to 10 prompts and record 10 responses When information needs to
be provided to callers Messages played to queued
calls including onhold music Can play up to 10 prompts and record 10
responses.Routing dependant upon
pre-defined day plan
If engaged or unanswered for 15sec call is diverted Calls are distributed to
pre-defined destinations
On-line 24/7 Call Statistics |
£90 / Free
£120 / Free £370 / Free £370 / Free £200 / £60 £1600/55p/1kmin
£200 / £60 £2350 / £160 £400 / £60 £200 / £60
Free / Free Free / Free Free /
Free Free / Free |